S1 E29: Buyer’s Journey – Understand the Stages & Use Them To Win Customers
We all know what it’s like to go into a shop to browse when an aggressive salesperson approaches as soon as you enter the door and offers to “assist.” It makes you want to run out of the shop. That’s a salesperson who doesn’t understand the Buyer’s Journey. In this episode of Building Success Stories, producer Seth Cooper and I discuss the Buyer’s Journey and the stages a person goes through before, during, and after deciding to purchase.
